Reputation Management

Online Review Management Made Easy

Keep customers coming through the door by taking control of your online reputation with powerful business and reporting tools. Connect your Google Business Profile to view and manage customer reviews directly from Payments Hub. Higher customer satisfaction means higher qualified traffic and a stronger first impression on Google search.

View and Respond to Customer Reviews

Create conversation with your customers by replying to their reviews. You can even create default quick replies categorized by review type to make responding easier.

Alerts and Trends

Customize alerts for new customer ratings and reviews. Enable email notifications to receive a daily summary of new review activity. View review trends and customer satisfaction at a glance. View your rating and review trends to see what you're doing well and where you can improve.

Monitor Competitors and See How You Compare

You can add competitor profiles to keep tabs on your competition. Just search by business name, address, or phone number to locate the business within Payments Hub’s Competitor Performance page.